Note Before Submitting Service Request Form
We do not support:
Troubleshooting or support for customer assays, assay modifications, or customer software
Connections between customer systems and the Dynex instrument, including the LIS system
Supplying hardware such as desktops, monitors, or printers
Providing consumables or kits for the system
For Kit or Supply Support:
Please contact Werfen Technical Support at 800-678-0710.